FAQ

faq01
Q: Is it a factory or a trading company?

A: We are a precision metal manufacturer with a modern workshop of 30,000 square meters and 13 years of export experience.

Q: What is the minimum batch size?

A: 100 pieces.

Q: Can it be customized?

A: Of course, as long as there are 3D drawings, we can arrange production proofing according to the drawings for your confirmation.

Q: If there is no drawing, can you help to design the drawing?

A: No problem, we have a professional design team. When you place an order, we will give you drawings for confirmation and arrange proofing production.

Q: Do you need sample fee? Does sending samples include shipping?

A: Sample fee needs to be paid. Sorry, we do not include freight; samples are usually sent by air, and bulk production goods are usually shipped by sea, except for customers who request air freight.

Q: Is it ex-factory price?

A: Yes, our general quotation is EXW price, excluding freight and value-added tax. Of course, you can also ask us to quote FOB, CIF, CFR, etc.

Q: How long does the production time take?

A: 7-10 days for samples, 25-35 days for bulk production goods; the specific needs are determined according to the quantity.

Q: Payment method

A: By T/T, WIRE TRANSEER, PayPal, etc.; but a 40% advance payment is required, and the balance payment is required before shipment.

Q: Is there any discount?

A: For long-term orders, and the value of the goods exceeds 100,000 US dollars, you can enjoy with 2% discount.